“Nour Advisors”, is a boutique and exclusive provider of high-quality research and consulting services. Founded in Saudi Arabia, and based in Jeddah, with the aim to deliver expert solutions in the functional areas of program management, research and assessments, organizational restructuring and transformation, technology enablement, knowledge/information management systems design, and project implementation. Nour Advisors complement’s its assets with well-defined processes and respected Subject Matter Experts, who support us in expanding our scope of services, and extending our reach across numerous thematic areas. We are recognized in the corporate, energy and TMT industries across Saudi Arabia and MENA regions. We work with change-oriented executives having global exposure and agile mindset to support them in making better decisions, convert those decisions into actions and deliver the sustainable success they desire. With over three decades of consulting experience between the partners, Nour Advisors is committed to drive organizations towards achieving performance excellence.
Industry, market, technology trends and analysis can inform many of the technology and innovation management decisions to be made. Utilizing our Competitive Intelligence, Nour Advisors navigates corporate, telecom and energy sector leaders on their most critical issues and opportunities.
A key component of open innovation is the acceptance that an organisation will not always have the (best) solutions in-house. Through extensive networks and experience, appropriate technical expertise can be found. At Nour Advisors, our expertise includes working with organizations of various industries such as Corporate, Government, TMT, Retail, Social, Energy & Utilities and much more across South Asia and MENA regions. Our strength lies in the extensive network of professionals with competent and problem solving attitude to contribute positively while ensuring rapid mobility and agility. Nour Advisors Team is comprised of skilled and pragmatic consultants, fully committed to our mission: “Continually empower our clients and partners to utilize and profit from the greatest asset of this age – the ability to interpret and harness information”.
Nour Advisors offers a multitude of customized services which include, but are not limited to:
The implications of engaging strategy thinkers and leaders to rapidly diagnose organizational limitations
The implications of engaging strategy thinkers and leaders to rapidly diagnose organizational limitations, and enabling them to develop action plans to tackle those issues, become vital for growth and expansion, and Nour Advisors believes that business process mapping and gap analysis play pivotal roles to this end. Mapping studies can save time and resources of projects if conducted at inception and provide baselines for identifying key areas and pain points to prepare target activities for, subsequently optimizing results. However, Nour Advisors emphasizes not only on the importance of mapping, but also its quality, in terms of completeness and rigor. Such a mapping activity, complemented with an accurate gap analysis, can help an agency to perform better in terms of service provision, and ultimately achieve their planned long-term and short-term goals and objectives.
We help organizations take a holistic view of needs and risks to support private and public entities to manage environmental factors (for example; capital availability)
We help organizations take a holistic view of needs and risks to support private and public entities to manage environmental factors (for example; capital availability, regulatory, political and legal risks, employee relations) and process related factors (for example; operational risk, information processing/technology, integrity and financial aspects). Companies and other organizations in the current environment is challenged by unprecedented risks of loss due to fraud, regulatory non-compliance, allegations of ethical violations and other wrong doings.
Nour Advisors’s risk assessment expertise include, but are not limited to, the following themes:
Assessment of the extent to which normal project design and preparedness procedures routinely seek to achieve least cost solutions;
Nour Advisors has built upon the three traditional disciplines including program management, enterprise architecture
Keeping in view that one of the greatest challenges to program success is coping with changes as the program is implemented, Nour Advisors has built itself upon the three traditional disciplines, including program management, enterprise architecture, and performance management. Our team has developed management best practices, to facilitate program communications, collaboration and cooperation, that promote the execution of project activities in a controlled fashion.
We also recognize the significance of capacity building, which helps to reduce ambiguities, resolve issues, and make timely and well-informed decisions. Nour Advisors has considerable experience in undertaking training and capacity building initiatives across corporate, energy, telecom, education and health domains.
In addition, our experts, with over three decades of accumulative experience, have worked with national and international organizations on varied assignments related to developing capacity building plans, with particular focus on strategic planning processes, organizational development, education sector reforms, performance/process monitoring/assessment and improvement, and organizational analysis/strengthening.
We are a partnership of people who share the belief, that human dignity and development is what enhances
Nour Advisors is a partnership of people who share the belief that to socially and economically improve lives, human dignity and their development is what enhances the aptitude of individuals, and subsequently organizations. Human resource and operational management, therefore, plays a strategic role in public and private workspaces. If effective, it contributes greatly to evolving an organization’s direction and accomplishing a company’s overall goals and objectives. Furthermore, streamlined HR processes help in the development of organizational culture and climate in which employees have the competency, concern and commitment to adapt and serve.
When it comes to having operational and logistical excellence our ALTeRTM (Agile Logistics, Technology, and Resources) product is our in-house three-component Project Management tool that aims to change the conventional concept of operational excellence, by executing projects in minimum time, efficient resources, reduced expenses, with minimal to no glitches. One of the components of this multi-layered apparatus includes providing Agile Logistics, a component that has been tried, tested and refined to be responsive to even the most unpredictable of situations. Our HR and administrative support allow us to establish systems for performance development, career succession planning, and employee satisfaction. We believe this keeps people motivated, and personally engaged to contribute to any company’s success.
Nour Advisors has undertaken Strategic Planning assignments for clients in both the public and corporate sectors.We have supported organizations
Nour Advisors has built our reputation on our commitment to deliver value-for-money through bespoke solutions. We have undertaken strategic planning assignments for clients in both the public and corporate sectors by engaging relevant stakeholders in local and enterprise changes; establishing structure, process and rhythm for supporting the change leaders and teams with the necessary advice and methods as they make critical change decisions; creating monitoring mechanisms to enable necessary course corrections and ensure we are on track to deliver breakthrough results with your organizational transformation formulating, followed by coaching and mentoring when undertaking the planned tasks. What differentiates us from others is that we ensure that a direct linkage exists between business requirements, measures of success and accountability. Some of our assignments have extended to the development of business cases and the implementation of recommendations so that strategic goals are realized.
For Nour Advisors, sustainability is the active process of establishing an initiative - not merely continuing a program, but developing rapport, practices, and
For Nour Advisors, sustainability is the active process of establishing an initiative - not merely continuing a program, but developing rapport, practices, and procedures that become a lasting part of the organization or a community. Developing a plan to safeguard sustainability for an initiative can undoubtedly increase its impact, it also allows a team to have a better idea of what approach they will be taking to maximize outreach and outcome in the long run. A basic approach to stabilizing an initiative is to make the project viable, bearable, and equitable in terms of its impact on the economy, environment, and society. The corresponding illustration depicts Nour Advisors’s approach to this end.
Our commitment to providing optimum services, with an approach that incorporates strategy and technology, has positioned Nour Advisors to provide creative and cost-effective solutions for our clients. We welcome the opportunity to not only meet our clients’ needs, but also to surpass their expectations.
Our management consulting services focus on our clients’ most critical issues and opportunities: strategy, marketing, organization, operations, technology
Our management consulting services focus on our clients’ most critical issues and opportunities: strategy, marketing, organization, operations, technology, transformation, digital, advanced analytics and sustainability across industries and geographies. We bring deep, functional expertise, and capture value across boundaries and between the silos of any organization. We have proven a multiplier effect from optimizing the sum of the parts, not just the individual pieces.
We have always worked with clients who are success-oriented and ambitious leaders. Nour Advisors’s experts understand the critical market forces shaping the future of the enterprises they are working with.
Providing Information Technology Centric Support. Our service offerings for the corporate sector include:
An explicit technology strategy is informed by internal goals and the external environment. We believe strategic technology management aligns
An explicit technology strategy is informed by internal goals and the external environment. We believe strategic technology management aligns the business objectives with current and future technologies. At Nour Advisorsant, we take our clients success personally, helping them keep pace with change and thrive. Our dynamic team has proven experience of in Telecom Services & IT management services in Asia and other parts of the MENA region. With our global reach, technical and business expertise, and renowned capabilities, we are on a mission to raise the bar and set new benchmarks for the IT and Telecom industry.
We provide a complete digital transformation service for businesses looking to drive change. Today, we offer our customers a genuine alternative in the Telecom and IT services landscape through our ability to provide a complete digital transformation service. Our teams have supported large telecom operators in the MENA region by:
Our Energy consultants collaborate with utilities and energy companies, industries and large corporations, and governments and NGOs to help them thrive in
Our Energy consultants collaborate with utilities and energy companies, industries and large corporations, and governments and NGOs to help them thrive in the rapidly changing energy environment. With potential transformation of world’s energy landscape from fossil-fuel to renewable energy adaptation, Nour Advisorsants can assist various stakeholders responsible for this change. We have proven experience of working with governments and international clients in collecting high level data to analyze the potential of industrial markets for adopting renewable energy solutions and resource efficiency measures. Nour Advisorsant provides energy consulting and advisory services to commercial, industrial and institutional consumers of energy as well as energy providers and other organizations involved in the energy industry. The team of energy consultants at Nour is committed to providing comprehensive, analytically based solutions regardless of whether its clients are:
Micro-finance Mobile Banking Strategy and analysis for Shore Bank
Nour Advisors Experts were involved in developing a detailed implementation plan highlighting the strategic interaction between the mobile sector and the microfinance banking sector for implementing a mobile banking framework and a way forward for all stakeholders of Shore Bank.
The work focused on Micro-finance Mobile Banking Strategy and analysis of the Regulatory, Commercial, Administrative, Business, Technical and Implementation issues, development of a Commercial and Business Plan, development of a complete Outreach model for ease of payment and reduction of transaction cost, a technical plan, development of the strategic interaction framework between the mobile sector and microfinance banking sector
Fauji Fertilizer Bin Qasim Limited – Business Process Re-Engineering through IT enabled Solutions
FFBL, one of the largest Fertilizer producers in the region, has been a more than 100% dividend paying company since 2004. However, the organization was operating in a very bureaucratic fashion with no utilization of modern trends in using IT as a backbone like Project Management, Supply Chain Management, Human Capital Management and Finance Functions. In order to remain competitive and transform into an agile organization, the Management sought to leverage Information Technology to enable Organizational Transformation, thereby improving effectiveness and efficiency. To that end, FFBL acquired the services of our organizationfor setting up of a Project Office, overall Change Management, Business Process Re-engineering, E-enablement through latest Tools and Technologies, Planning and Managing execution of end-to-end ERP solution in the company. Nour Advisors as strategic and technical advisors to FFBL, induced Corporate Cultural Change and E-Enabled Business Transformation in the bureaucratic and strong hierarchical organization of FFBL. We assisted FFBL by:
As a result, the company saved valuable revenue by eliminating wasted resources in supply chain, finance and administrative processes.
Pakistan Telecommunication Authority (PTA) – Framework for the Implementation of Local Number Portability (LNP)
To develop an understanding of Local Number Portability (LNP), its impact on the existing operator’s business and the monetary implication, so that a regulatory framework in this regard could be devised.
Our company advised and assisted the regulatory body in preparing a regulatory framework for implementation of Local Number Portability by Fixed and Wireless Operators, including the monitory implications, extent of its use, benefits/ draw backs, methodology of implementation, its impact on existing operator’s business with special reference to new versus old licensees and emergence of new business.
UNDP – Human Resource Assessment
The purpose of the assignment was to evaluate and optimize the capacity of the Pakistan Secretariat staff, and to improve their functions as defined by the Constitution, Rules of Procedure, and various other statutes.
Accelerated Business Transformation and Training
Nour Advisors supported the organization in revisiting the existing corporate and management practices through series of structured training. Our interventions helped Paktel to reassess some important features that helped them in achieving desired business goals.
CAPEX and OPEX Management Strategy, Business Process Re-Engineering for SCM
Helios Towers Nigeria (HTN), an investment of Helios LLP, provides African wireless operators with fully managed tower sites on a lease basis, reducing capital requirement and logistical complexity. The Management is continuously adding new sites either by building new sites or acquiring existing sites.
Helios LLP required assistance to carry out technical due diligence survey of passive infrastructure deployed in Nigeria. This exercise was to evaluate the status of infrastructure; assess viability against SLAs and Helios business objectives of co-location. Helios Towers engaged Nour Advisors team of telecommunications industry veterans with a collective experience of managing rollouts for 3000+ BTS sites. Nour Advisors Experts assisted Helios LLP in the Technical Due Diligence of BTS sites in Nigeria.
The client was able to reduce its procured item costs by 20-30%, utilizing the bench marks provided by us in Phase 1 and 2, which resulted in a saving of millions of dollars.
Saudi Telecom Company/Intigral – Advisory on Digital, Over The Top (OTT) and Media Strategy
Saudi Telecommunications Company (STC) headquartered in Riyadh, Saudi Arabia, is the largest telecommunications provider in the Middle East and North Africa region. It is the leading operator within the Kingdom of Saudi Arabia, and its international presence extends to 11 countries.
STC would like to offer digital content across the Middle East region for which it has created a business strategy for its OTT approach to the region. The OTT execution is being conducted via STC’s wholly owned subsidiary, Intigral. Saudi Telecom and Intigral wanted to ensure through consultants whether they have the right approach and operational/technical capabilities in place to embark on its OTT video initiative. For this assignment, Saudi Telecom and Intigral engaged MAG and experts from Nour Advisors to assess their OTT video strategy, execution plan, Intigral’s technology platforms and roadmap, as well as delivery and operational capabilities.
Following were the project’s objectives:
Warid Telecom – Organizational Restructuring
Warid was operating in the highly competitive market of telecommunications. The organization was less than optimal in most departments. Departments were overstaffed and there were many redundancies in job functions, specifically in the middle management positions. Due to intense competition among cellular companies and price wars, it was becoming increasingly important to reduce OpEx and maintain a lean and efficient organization to enhance productivity. Under these circumstances, the leadership of the company decided to do the following:
The client was presented with final recommendations and also provided with a detailed implementation strategy covering change management for implementation of recommended restructuring.
CCP – Strategic Analysis on International Clearing House (ICH) Agreement
The objective of this assignment was to carry out a strategic analysis and high-level review of the International Clearing House Agreement between two telecommunication companies. In addition, the consultant was to evaluate the interconnect agreements, define the pricing scheme, and carry out a sensitivity analysis to eradicate grey market through sim boxing.
We evaluated the transaction as a trusted partner and highlighted the significance of this transaction viz-a-viz the local market and its overall effect. Team also identified the pros/cons of this agreement and underlined the envisaged problems which might arise due to the implementation of this ICH agreement.
Etisalat Afghanistan (EA) – Strategic Evaluation & Commercial Quick Wins
To carry out an in-depth analysis and market review for the stagnation of revenue growth of Etisalat Afghanistan, that required looking into the infrastructure (outreach), network readiness, commercial packages and distribution channels, market segmentation and campaigns, along with the billing strategy of revenue for different consumers.
The team of experts was involved in diagnosis of current situation in EA. The experts carried out detailed data analysis and business analysis to identify problems. The data from previous years was collated and analyzed to identify the pain points of strategy implementation and identify a long list of strategic quick wins which can address the situation in short term.
Warid Telecom – Functional Assessment of Human Resource and Organizational Restructuring
The said organization faced many structural issues and intended to revamp their overall strategy. The organization was less than optimal in most departments. Departments were overstaffed and there were many redundancies in job functions, specifically in the middle management positions. Due to intense competition among cellular companies and price wars, it was becoming increasingly important to reduce OpEx and maintain a lean and efficient organization to enhance productivity. Under these circumstances, the leadership of the company decided to do the following:
The client required expertise for carrying out these tasks, with the use of standardized frameworks and industry best practices and benchmarks.
Competitiveness Support Fund – Competitive Analysis Of Challenges In Pakistan’s IT And Telecom Sector
To tackle the serious hurdles faced by Pakistan in the international community, due to a lack of transparency on the competitiveness indexing asset by WEF, a study for a competitive analysis of challenges in Pakistan’s ICT Sector was planned.
Our organization identified the anomalies raised by local government and the report published by WEF, to highlight sector challenges and depict a true picture which reflects Pakistan’s IT competitiveness. We successfully developed a detailed competitiveness report, highlighting various challenges faced by country’s Telecom and IT industry, and carried out a high-level analysis of the challenges and their effect on the growth of the industry.
Paktel/Instaphone- Due Diligence for Corporate Divestment of A Mobile Operator
Millicom International – Planning, Design & Launch of CDMA Network
To study, and accordingly plan, define and launch CDMA networks for Milicom International. Our Associates helped Milicom plan, design and launch their existing cellular network based into a full mobility CDMA network. VTT successfully completed the comprehensive review to issuance of LOI for the RFP for nationwide CDMA network rollout.
International Finance Corporation – Feasibility Study of Renewable Energy Adaption and Distributed Generation Potential Phase 1
The International Finance Corporation (IFC), a member of the World Bank Group, promotes sustainable private sector investment in developing countries as a way to reduce poverty and improve people’s lives. In addition to its investment work in the MENA region, IFC is also providing Advisory Services aimed at specific aspects of private sector development, including support to small and medium enterprises, enhancing access to finance, improving the business enabling environment, encouraging privatization and public-private partnerships, and promoting environmental and social sustainable practices.
The MENA Power Advisory Program aims to increase investment flows into clean energy by demonstrating commercial viability and removing specific barriers to the scale-up renewable energy technologies that help GHG emissions and provide support in climate change mitigation measures. Nour Advisorss partnered with VTT to assist IFC in collecting data regarding renewable energy perceptions and resource efficiency practices in industrial markets
IFC – Feasibility Study of Renewable Energy Adaption and Distributed Generation Potential Phase 2
After successful implementation of phase 1, our organization partnered with IFC again to explore and collect data from more untapped markets. IFC is on its way to introducing alternative energy sources to developing energy markets in MENA region.USAID – Assessment of Energy-Efficient Industrial Equipment for Power Distribution Program
USAID’s Power Distribution Program (PDP) intended to improve energy efficiency and usage, modernize equipment, and provide the required human resources, technical training and support to the client. Our Experts carried out the evaluation of this Power Distribution Program.
GIS Mapping Feasibility Study of Hydropower Sites
Nour Advisors in collaboration with VTT Global supported GIZ to identify 200 potential hydropower sites to contribute in their Hydropower and Economic development program. The main objectives assigned task was to conduct a feasibility study via topographic mapping and environmental and demographic studies of areas with existing hydropower sites, under implementation projects, potential implementation sites, nearby settlements, local grid layout etc. as per the detailed list provided by GIZ, for the development of GIS maps. Following were our services: Designed and developed study instruments, mobile application, forms and log sheets to collect all the project related data and record it online. The team replicated/implemented the indigenously developed Monitoring & Evaluation Support Tool (MESTTM) on hand-held devices. Collected data for 200+ existing, operational, under implementation and raw sites, GPS coordinates/locations, power generation stats, grid capacity, demographics, location, transmission lines, water sources, major and minor roads. The data was collected using handheld devices, which were then synced with the MESTTM server.
IFC Textile Market Segmentation
Textile Market segmentation is yet another project of IFC further strengthening the professional association of Nour Advisors and IFC. During this Project we were tasked to assist IFC with its planned activities within the sector. This project is utilizing the all-embracing experience of industrial research of our organization. We planned to study the textile sector through its subsectors; Readymade and wet processing sectors which are the prime focus of the study. In addition to the quantitative aspect of the survey, our team gained insights regarding the qualitative aspects through the cooperation with APTMA, PTEA, PHMA and through the literature review of WWF, UNIDO CPI and GIZ.
Due Diligence of the Active & Passive Shared Network of Two Mobile Operators & Prepare a detailed report
Due Diligence of the Active & Passive Shared Network of Two Mobile Operators & Prepare a detailed report
Millicom owned two cellular network operations (Paktel & Instaphone) with distinct separate spectrum but partly shared infrastructure, they wanted to merge the two companies and their assets into one, position itself to sell the complete infrastructure of the one company and the spectrum of the other independently. They wanted a complete technical audit and high-level financial analysis to articulate a way forward strategy, the end goal was to have technical audit documents ready for market evaluation and eventual sale of two networks. The Operators wanted the conduct of a due diligence and divestment strategy that was based on market facts, current regulatory environment, telecom market trends and cellular operators position in the market. Key deliverables required by the client were:
The client required expertise for carrying out these tasks with the help of industry experts who have had experience of large-scale infrastructure audit, spectrum management, regulatory affairs and benchmarking, it also required primary data collection
The focus of this activity was to position the two assets owned by Millicom for the possible acquisition by a potential investor. The activity focused on four key verticals and following tasks were performed
CAPEX and OPEX Management Strategy, Business Process Re-Engineering, Design of the Procurement System..
CAPEX and OPEX Management Strategy, Business Process Re-Engineering, Design of the Procurement System, Technical Design & Audit
The client provides African wireless operators with fully managed tower sites on a lease basis, reducing capital requirement and logistical complexity. Being one of the largest infrastructure providers in Africa, the client has deployed a multimillion-dollar network, with very large expansions being planned. In lieu of its planned large investments, the client was seeking to reduce the amount of CAPEX which will be incurred on future deployments by re-engineer its supply chain processes, it also was asked by IFC to carry of technical audit by an independent firm to secure future funding. Being a novel operation of its kind in Africa, HTN was seeking to:
The client required expertise for carrying out these tasks with the help of industry experts who have had experience of large-scale infrastructure rollout cycles and understand the market standards and pricing
The client engaged our team of telecommunications industry veterans with a collective experience of managing rollouts for 3000+ BTS sites. This team approached the CAPEX management initiative in three phases. Phase one included the following:
This exercise was immediately followed by Phase two, which included the following:
Building on the previous two phases, Phase three of the exercise focused on providing cost effective designs for individual BTS site items, which provided higher efficiency while maintaining HTN’s quality standards:
In Tandem, we carried out a ‘sample technical audit’ for the sites